This is the first of three assignments that, as a whol…

This is the first of three assignments  that, as a whole, will cover all aspects of the project life cycle  relevant to your selected project. You will select your project to use  throughout the remaining assessments allowing you to build on your  project plan from beginning to end. You  have been selected to be the Project Manager for a project of your  choice. The project you decide to use must be one of a professional  nature and must last for at least twelve months. In addition, the  project should meet the key criteria of a project, such as: Note:  You are prohibited from using projects that can be found on the  Internet, including projects found in places like CourseHero. All  project submissions are submitted to SafeAssign for review. Write a 2–3 page paper in which you define the scope of your chosen project. In your paper you must:

Scope defines the boundaries, objectives, and deliverables of a project. It outlines what is included and excluded from the project, and defines the work that needs to be completed to achieve the project’s goals and objectives. Effectively defining scope is crucial for the success of any project as it helps to ensure that the project remains focused and on track.

For the purpose of this assignment, the selected project is the development and implementation of a new customer relationship management (CRM) system for a multinational retail company. The duration of the project will be 24 months, and it will involve various stakeholders, including the company’s management, IT department, and external vendors.

The scope of this project can be defined by considering the following key elements:

1. Objectives: The primary objective of the project is to implement a new CRM system that will enable the company to effectively manage its customer relationships, improve customer satisfaction, and increase sales. The system will replace the existing legacy CRM system, which has become outdated and is no longer meeting the company’s requirements.

2. Deliverables: The key deliverables of the project will include the development and customization of the CRM software, integration with existing systems, data migration from the legacy system, user training, and post-implementation support. The deliverables will be measured against predefined quality criteria to ensure that they meet the required standards.

3. Stakeholders: The project will involve various stakeholders, including the company’s management, IT department, end-users, and external vendors. The project manager will need to ensure effective communication and collaboration among all stakeholders to ensure that their requirements are incorporated into the project scope.

4. Timeline: The project will have a duration of 24 months, divided into several phases. Each phase will have specific milestones and deliverables to be achieved within a predefined timeline. The project manager will need to develop a detailed project schedule to ensure that the project is completed within the allocated time frame.

5. Constraints: The project will have several constraints that need to be considered during the scope definition. These constraints may include budget limitations, resource availability, and technological constraints. The project manager will need to identify and address these constraints to ensure that the project scope remains realistic and achievable.

6. Exclusions: It is equally important to clearly define what is not included in the project scope. Exclusions may include any features or functionalities that are not directly related to the CRM system, as well as any additional systems or processes that are not part of the project objectives. Defining exclusions helps to manage expectations and prevents scope creep.

Overall, the scope of the project is to develop and implement a new CRM system for the multinational retail company within a 24-month timeframe. This scope will be further elaborated in subsequent assignments, taking into consideration additional factors such as risks, resources, and communication strategies. Defining the scope of the project is the first step towards its successful execution and delivery.