Healthcare organizations in Saudi Arabia are constantly striving to improve their process of care delivery to provide high-quality and cost-effective healthcare services to their patients. In this assignment, we will focus on a specific healthcare facility in Saudi Arabia, the King Faisal Specialist Hospital & Research Centre (KFSH&RC), and analyze its process of care delivery.
King Faisal Specialist Hospital & Research Centre (KFSH&RC)
King Faisal Specialist Hospital & Research Centre (KFSH&RC) is a tertiary care hospital located in Riyadh, Saudi Arabia. It is one of the leading healthcare facilities in the country, providing specialized medical services to a wide range of patients. The hospital emphasizes research and education, and it has been recognized as a center of excellence in various specialties.
Process of Care Delivery at KFSH&RC
The process of care delivery at KFSH&RC follows a systematic approach to ensure patient safety, quality of care, and positive outcomes. The process can be broadly categorized into three stages: pre-care, acute care, and post-care.
The pre-care stage involves all the activities that occur before a patient receives medical treatment. This stage includes the registration and triage process, where patients are initially assessed, and their medical records are created or updated. The hospital follows a computerized registration system, which enables efficient management of patient information.
During the pre-care stage, the hospital also conducts various diagnostic tests and consultations to determine the patient’s condition and develop a treatment plan. This includes laboratory tests, imaging studies, and consultations with specialists. These steps are crucial for accurate diagnosis and appropriate treatment selection.
The pre-care stage at KFSH&RC incorporates the concepts of patient-centered care and evidence-based practice. According to the Institute of Medicine (2001), patient-centered care focuses on addressing the individual preferences and needs of patients, while evidence-based practice involves integrating the best available evidence with clinical expertise and patient values. This approach ensures that the patient’s preferences and values are considered during treatment decision-making and that the treatment plan is based on reliable evidence.
Acute Care Stage
The acute care stage at KFSH&RC involves the provision of medical treatment to patients. This stage includes various activities such as surgical procedures, medical interventions, and medication administration. These activities are carried out by a multidisciplinary team of healthcare professionals, including physicians, nurses, and allied health staff.
During the acute care stage, the hospital emphasizes the principles of patient safety and teamwork. Patient safety is a critical aspect of healthcare delivery, and it involves measures to prevent harm to patients. The World Health Organization (WHO, 2011) has identified several strategies to improve patient safety, including effective teamwork and communication among healthcare professionals. At KFSH&RC, healthcare professionals work collaboratively and communicate effectively to ensure the safe delivery of care.
The post-care stage at KFSH&RC focuses on the recovery and rehabilitation of patients. After receiving medical treatment, patients are closely monitored to assess their response to treatment. This stage involves follow-up visits, medication management, and rehabilitation services such as physical therapy or occupational therapy.
The post-care stage at KFSH&RC integrates the principles of continuity of care and patient education. Continuity of care refers to the coordination and smooth transition of care across different healthcare settings. It involves effective communication and information sharing between healthcare professionals to ensure that patients receive appropriate care at all stages of their treatment. Patient education is also an essential component of the post-care stage, as it empowers patients to manage their health and make informed decisions.
The process of care delivery at King Faisal Specialist Hospital & Research Centre (KFSH&RC) follows a systematic approach to ensure patient safety, quality of care, and positive outcomes. The pre-care stage focuses on patient-centered care and evidence-based practice, the acute care stage emphasizes patient safety and teamwork, and the post-care stage integrates continuity of care and patient education. This comprehensive approach to care delivery contributes to the hospital’s reputation as a center of excellence in healthcare.
Institute of Medicine. (2001). Crossing the quality chasm: A new health system for the 21st century. Washington, DC: National Academy Press.
World Health Organization. (2011). Patient safety – Fact sheet. Retrieved from https://www.who.int/news-room/fact-sheets/detail/patient-safety